FAQs
Products
Are your products covered by a warranty?
Are your products covered by a warranty?
Yes, our products come with a standard warranty. If you experience any issues, please contact our support team for assistance.
Do you provide user guides or tutorials?
Do you provide user guides or tutorials?
Yes, we provide a detailed user manual with each purchase. You can also find tutorials on our website.
Are the products compatible with local electrical standards?
Are the products compatible with local electrical standards?
Yes, our products are designed to be compatible with most local electrical standards. Please check the specifications before purchasing.
Orders and Payments
What payment methods do you accept?
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options available at checkout.
Can I cancel or modify my order?
Can I cancel or modify my order?
Orders can be modified or canceled within a short window after purchase. Please contact us as soon as possible if you need any changes.
Shipping
What are the delivery times?
What are the delivery times?
- Free Delivery: Receive your order within 4 to 9 days.
- Express Delivery: Receive your order within 3 to 5 days.
Do you offer international shipping?
Do you offer international shipping?
Do you offer international shipping?
Returns and Refunds
What is your return policy?
What is your return policy?
We offer a hassle-free return policy within 30 days of delivery. The item must be unused and in its original packaging.
How long does it take to receive a refund?
How long does it take to receive a refund?
Refunds are processed within 5-7 business days after the returned item is received and inspected.
Support
How can I contact customer service?
How can I contact customer service?
You can reach our customer service team through the Contact section of our website. We respond to inquiries via email within 24 hours.